Shipping & Service Policy

Fast and Reliable Shipping at AL-KENZ

We are committed to delivering your orders safely and efficiently. Hereโ€™s everything you need to know about how we ship our products.

1. Shipping Regions
AL-KENZ currently ships to UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and selected international destinations.

2. Processing Time

  • Orders are processed within 1โ€“3 business days after payment confirmation.

  • Youโ€™ll receive an email confirmation with tracking details once your order ships.

3. Delivery Time

  • Standard delivery: 7โ€“14 business days (may vary based on destination).

  • Delays may occur during holidays, customs checks, or unforeseen circumstances.

4. Shipping Costs

  • Shipping fees are calculated at checkout based on location and order weight.

  • Free shipping may apply on special promotions or qualifying orders.

5. Order Tracking
All shipments include a tracking number. You can track your order anytime via our website or the courierโ€™s tracking portal.

6. Service Commitment
Our goal is to provide a smooth shopping experience with responsive customer support. If there are any issues with your delivery, our team is ready to assist you promptly.

๐Ÿ“ฉ For shipping inquiries, email us at admin@alkenz.store

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